HomeResourcesISO 19650-3
Published 2020

ISO 19650-3: Operational Phase

The standard for information management throughout the operation and maintenance phase of built assets — from handover to decommissioning.

About ISO 19650-3

ISO 19650-3, published in 2020, extends the ISO 19650 series beyond the design and construction phase, covering information management during the operational phase of built assets.

The standard applies immediately after asset handover and covers all operation, maintenance, renovation and decommissioning activities. It builds on the principles of ISO 19650-1 and ensures information continuity throughout the entire building lifecycle.

Applies from asset handover
Covers operation, maintenance, renovation and decommissioning
Continuity with ISO 19650-1 and ISO 19650-2
Essential for professional Facilities Management
2020
Year published
50+
Years of lifecycle covered
80%
Costs generated in operation
1
Single source of truth — AIM
Central Deliverable

Asset Information Model (AIM)

AIM is the "digital passport" of the asset — a structured set of information continuously updated throughout its entire lifecycle.

Geometry & Data

3D models, plans, technical component data, specifications and performance parameters.

Documentation

User manuals, certificates, warranties, inspection reports and intervention history.

Continuous Update

AIM is updated at each trigger event, reflecting the actual state of the asset.

PIM becomes AIM at handover

Upon project completion, the Project Information Model (PIM) is transferred and transformed into the Asset Information Model (AIM). This marks the transition from the delivery phase (ISO 19650-2) to the operational phase (ISO 19650-3), ensuring complete information continuity.

Operational Information Requirements

ISO 19650-3 defines four types of information requirements in the operational phase, each with a distinct purpose.

OIR

Organizational Requirements

Organizational Information Requirements

The strategic information needs of the asset-owning organization. They define what needs to be known to manage assets at portfolio level.

AIR

Asset Requirements

Asset Information Requirements

The information needed for continuous management of individual assets: specifications, intervention history, maintenance plans.

PIR

Project Requirements

Project Information Requirements

Requirements triggered by a specific event (renovation, assessment). They define what information is needed for that particular project.

EIR

Exchange Requirements

Exchange Information Requirements

Precise specifications for each deliverable: format, level of detail, naming convention, deadlines. Issued for each trigger event.

ISO 19650-3 Key Concepts

Trigger Events

The operational information cycle starts each time an event occurs that requires updating or creating information about the asset.

Planned Maintenance

Periodic inspections, replacements according to the preventive maintenance plan.

Condition Assessment

Asset condition assessments for planning future investments.

Emergency Response

Incidents, failures or unforeseen situations requiring immediate intervention.

Capital Project

Major renovations, extensions or modernizations of the existing asset.

Change of Use

Changing the purpose of the asset or its principal occupants.

Decommissioning

Taking out of service, demolition or sale of the asset.

Operational Information Cycle

A continuous process of updating AIM throughout the entire lifecycle of the asset.

1

Trigger Event

2

Needs Assessment

3

Issue EIR

4

Information Production

5

Verification & Approval

6

Update AIM

The cycle repeats with each new trigger event throughout the asset's lifetime

FM Systems Integration

CDE 19650 Cloud connects with the Facilities Management ecosystem to create a complete and automated information flow.

CAFM / CMMS

Bidirectional integration with facility management systems for synchronizing work orders and maintenance data.

IoT Sensors

Real-time data from temperature, humidity and energy consumption sensors automatically feeds the AIM.

BMS (Building Management System)

Direct connection with automation systems for continuous monitoring of building performance.

Maintenance Plans

Automatic generation of maintenance schedules based on AIM data and intervention history.

CDE 19650 Cloud — by HEXCLOUD

Manage Assets in Compliance with ISO 19650-3

CDE 19650 Cloud provides a fully integrated AIM, trigger event management and FM systems connectivity — all compliant with ISO 19650-3.